+1 (479) 349-1079 | Contact Us 

Contact Us

+1 (479) 349-1079 | Contact Us 

Privacy Policy

Last updated: December 30, 2025

Sacred Relations Healing (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.sacredrelationshealing.com and when you interact with us through our services, including SMS/text messaging programs delivered via third-party providers such as Twilio.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

1. Information We Collect

We may collect information that identifies, relates to, describes, or could reasonably be linked with you (“Personal Information”), including:

  1. Contact Information

    • Name
    • Email address
    • Phone number (including mobile number)
    • Postal address (if provided)

  2. SMS / Messaging Information

    • Mobile phone number used to receive messages
    • Message content you send to us
    • Message logs (such as time, date, and delivery status) generated through providers like Twilio

  3. Account and Transaction Information

    • Services you inquire about or purchase
    • Appointment and retreat booking details
    • Payment-related information processed by our payment processors (we do not store full credit card numbers)

  4. Website Usage and Technical Data

    • IP address
    • Browser type and version
    • Device identifiers
    • Pages visited, time and date of visit, and other analytics data

  5. Health and Sensitive Information (if you choose to provide it)

    • Information you may share related to your wellbeing, personal history, or goals in order to determine your suitability for our services.
    • We ask that you only share such information through secure channels we specify.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you: When you complete forms, subscribe to SMS, book a session, contact us, or otherwise communicate with us.
  • Automatically: When you visit our website, through cookies, log files, analytics tools, and similar technologies.
  • From third parties: Such as payment processors, scheduling tools, and communications providers (e.g., Twilio) that act on our behalf.

3. How We Use Your Information

We may use your information for purposes including:

  • To provide, operate, and maintain our services, ceremonies, retreats, and coaching.
  • To communicate with you, including via SMS, email, phone, and other channels.
  • To send you:
    • Appointment reminders
    • Scheduling or rescheduling notifications
    • Service updates
    • Client communication and support messages
    • Occasional informational or promotional messages (if applicable)
  • To manage and improve our website, offerings, and customer experience.
  • To comply with legal and regulatory obligations.
  • To protect the security, integrity, and lawful use of our services.

SMS / Text Messaging Use

When you opt in to receive SMS/text messages:

  • We use your phone number to send:
    • Appointment reminders
    • Scheduling or rescheduling notifications
    • Service updates
    • Client communication and support messages
    • Occasional informational or promotional messages (if applicable)
  • We may use Twilio or similar providers to deliver these messages.
  • Message frequency varies and may depend on your interactions with us.
  • You can withdraw consent and opt out at any time by following the instructions in section 8 (Your Choices & Opt-Out Rights).

4. Legal Bases for Processing (where applicable)

Where required by law (for example, in the EEA/UK), we process your Personal Information based on one or more of the following legal bases:

  • Your consent (e.g., to receive SMS marketing or promotional texts).
  • Performance of a contract (e.g., providing booked services).
  • Compliance with legal obligations.
  • Our legitimate interests (e.g., to improve services, prevent abuse or fraud, and maintain security), balanced against your rights.

5. How We Share Your Information

We do not sell your Personal Information. We may share it with:

  1. Service Providers / Processors

    • SMS and communication providers (e.g., Twilio)
    • Payment processors
    • Scheduling and booking tools
    • Website hosting, analytics, and email service providers
    • Other vendors who assist in operating our services and are bound by contractual confidentiality and data protection obligations.

  2. Legal and Compliance

    • To comply with applicable law, regulation, legal process, or governmental request.
    • To protect our rights, privacy, safety, or property, and that of our clients or the public.

  3. Business Transfers

    • In connection with a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, subject to appropriate safeguards.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ. When we transfer your Personal Information internationally, we take steps to ensure an appropriate level of protection in accordance with applicable law.

7. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. SMS logs and communications data may be retained for a limited period to comply with legal requirements, resolve disputes, and enforce our agreements.

8. Your Choices & Opt-Out Rights

  1. SMS/Text Messages

    • You can opt out of marketing and promotional SMS at any time by replying STOP to any message.
    • For help, reply HELP or contact us at thehalls@sacredrelationshealing.com or +1 (479) 349-1079.
    • We may send a final confirmation message to confirm your opt-out.
    • Even after opting out of marketing messages, you may still receive non-promotional, service-related texts as permitted by law (e.g., appointment reminders or safety notices), unless you fully withdraw consent for all texts.

  2. Email Communications

  3. Cookies and Tracking

    • You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of our website may not function properly without cookies.

  4. Access, Correction, and Deletion

    • Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your Personal Information, or to object to or restrict certain processing.
    • To exercise these rights, contact us using the details in section 11.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are not directed to children under the age of 18, and we do not knowingly collect Personal Information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Sacred Relations Healing
Bella Vista, Arkansas, United States
Email: thehalls@sacredrelationshealing.com
Phone: +1 (479) 349-1079
Website: https://www.sacredrelationshealing.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when this Policy was last revised. Your continued use of our website or services after any changes constitutes your acceptance of the revised Policy.